An outdoor parcel robot for grocery pickup.
Cleveron 501 is a self-service automated pickup point that can be installed in various locations, taking the shop closer to the consumers. It includes freezer and regular climate zones, issuing orders within seconds, thus making the pickup fast and convenient for the end-user.
What is a Grocery Robot?
Cleveron 501 is a unique robotics-based click and collect solution designed to offer outdoor grocery pickup in various locations.
The grocery robot can store FMCG, such as vegetables or milk as well as frozen goods like ice cream. Thanks to the size, minimal site requirements and easy installation of Cleveron 501, it can be placed in easy-to-access locations for consumers, e.g. business districts or even traffic junctions. This enables the grocery supplier to take their shop closer to their consumers and offer a fast and convenient pickup option.
Online grocery shopping is a rapidly growing market and grocers are facing the need to upgrade their omnichannel strategies to keep up with demand. Online grocery shopping sales in the U.S. are expected to reach 29.7 billion U.S. dollars by 2021. As the trend gains ground, grocers have to start streamlining and diversifying their delivery operations.
80% of shoppers said they’re more likely to buy repeatedly from retailers that offer a range of convenient, flexible delivery options.
Cleveron 501 is a new delivery alternative, making online grocery shopping cheaper, faster and more convenient for both grocers and consumers.
Want to know more? Watch our virtual live demo and Q&A!Watch
Two temperature zones
is available with different temperature zones to accommodate all types of goods,
from ice cream to bananas.
The refrigerated zone
model is a single temperature unit with an adjustable internal temperature
setpoint between +2 °C...+25 °C (+36 °F...+77 °F). Each client can choose the
exact temperature for the refrigerated zone, depending on their specific needs.
The freezer zone
We offer an optional, low-temperature zone with the controlled temperature of -18 °C (0 °F). This zone can be added to any
standard unit and will enable to store frozen goods and FMCG in the same
grocery robot but in different temperature zones.
How does it work?
The client orders groceries online and chooses
the grocery robot as their preferred delivery method.
The courier arrives at Cleveron 501 and starts the fulfilment process.
- The unit operator/courier identifies
himself at the user console
- The unit operator scans the
barcode on the crate with groceries
- Cleveron 501 sends out an empty
- The unit operator replaces the
empty crate with the scanned crate containing groceries
- The customer receives a
message and a pickup code on their phone notifying that their order is ready
- The customer arrives at the
grocery robot and scans their pickup code at the user console
- Cleveron 501 brings out the
- The customer collects their bags from the crate, closes the door and leaves
Cleveron’s outdoor solutions offer convenience
Convenience is the key to reaching and retaining customers. To be available to consumers 24/7, Cleveron has created outdoor solutions that can issue click and collect orders anywhere, anytime, including curbside pickups. Our outdoor APMs and parcel robots bring businesses closer to consumers and offer a seamless omnichannel experience.
In addition to the grocery robot, Cleveron's outdoor solutions include:
its size and easy installation, Cleveron 501 can be operated next to a
supermarket or be placed in areas where retail space is scarce and expensive.
fast grocery pickup option next to the supermarket
Take the grocery pickup service closer to your customers
In parking lots
can drive up to the robot, pick up their groceries and drive off
In busy city centers
your supermarket to places that were never an option before
Salling Group and Cleveron 501
Salling Group's hypermarket chain Bilka was the first company to deploy the
Cleveron 501 grocery robot.
expert Flemming Birch stated it might turn the grocery industry upside down as the grocery robots allow entering new cities without building brick-and-mortar
stores, giving Bilka a competitive advantage.
Coop Estonia and Cleveron 501
Coop was the first supermarket
chain to install the grocery robot in Estonia.
„The capacity is twice as big and the loading
process is much quicker compared to regular grocery lockers.“
E-commerce Manager, Coop Estonia
Benefits of Cleveron 501
Cleveron 501 maximizes the use of expensive retail space by storing the most parcels per square meter. It is a cost-effective way to offer grocery pickup or curbside pickup in areas where retail space is limited or expensive. Cleveron 501 is also a lower-cost alternative to home deliveries, where each grocery order is delivered individually. The parcel robot is a self-service unit, which means that the end-user doesn’t need any assistance from an employee to receive their groceries.
Busier lifestyles and the rise of e-commerce have increased the popularity of home deliveries. While it is convenient to have goods delivered straight to your doorstep, it is very inconvenient to wait at home for the courier to arrive. For retailers, busy lifestyles cause failed delivery attempts, which cost them time and money.
Cleveron 501 is fast – the loading and retrieval process only takes seconds. Customers can pick up their goods at any time and companies spend less time on deliveries.
The grocery robot has minimal site requirements and is very easy to install so you could start automating online grocery deliveries as soon as possible.
Cleveron 501 is based on the same user process model as Cleveron’s other robotics-based solutions, offering a seamless user experience for both the store associate/courier and the end-user. All actions take place at one user console – the courier can load the grocery orders into the machine through the console and the end-user will receive the order from the same console.
The user interface is the same as on other Cleveron products, which guarantees that it is as intuitive as possible. The courier and the end-user only need to scan their ID or the order pickup code to insert or receive the order.
Brings you closer to your customers
Thanks to its compact size, the fact that it is easy to transport and install, the Cleveron 501 can be placed anywhere with electricity, a network connection, and a solid surface. In addition to being located next to the supermarket, the parcel robot can also be installed near main roads, in suburban areas, on parking lots in business districts, in narrow city centers, university campuses, industrial parks, etc. This brings curbside delivery closer to your customers, offering them more convenience and flexibility.
The external design of the Cleveron 501 can be modified according to the client’s needs. The walls and ad spaces inside the robot can be branded according to the corporate visual identity demands; they can be used as additional advertisement spaces or designed to match the surrounding environment.
Safety with curbside pickup
light of the current events, the need for a safe alternative for companies to
sustain their business operations and for customers to receive their orders has
emerged. Cleveron 501 caters to this need as there is no contact between
customers and store associates or couriers, making curbside pickups safer.
Since Cleveron 501 can
be installed at any location, including parkways, and busy streets, it allows
customers to simply drive to the nearest self-service automated pickup point
and pick up their orders by the curbside and drive off. Considering that the
pandemic is expected to permanently alter consumer behavior, grocery curbside
pickup has and will continue to gain popularity in the near future.
Cleveron is your full-service partner. We take care of the installation process, offer maintenance for all our products and support from our remote and on-site teams.
501 is available in two different sizes.
Cleveron 501 M
|Cleveron 501 L|
||2.6 m||2.6 m|
||7.2 m||13 m|
||3.5 m||3.5 m|
||W 600 mm × L 400 mm × H 253 mm
Cleveron 501 is available with two different temperature zones. The refrigerated zone can be set between +2 °C...+25 °C (+36
°F...+77 °F). The optional freezer zone has a setpoint of
-18 °C (0 °F).
Cleveron 501 can be installed as a
stand-alone unit or with multiple units side by
Cleveron 501 is operated by Cleveron's
S2 software platform.
is a cloud-based software which is easily
integrated with any backend system using Public API protocol.
Cleveron 501 is installed using Cleveron's smart augmented reality tool. Cleveron’s partners complete an online training course and use the augmented reality tool during the product installation with the help of Cleveron’s remote supervisor. The AR tool allows installations even with travel restrictions because everything is done remotely.
Robotic grocery lockers offer a competitive advantage
Cleveron’s robotic grocery lockers are the present and future, especially offering no contact grocery storage through temperature-controlled lockers with the potential to be placed anywhere in the world, making curbside pickups a reality in both rural and urban areas.
Cleveron’s grocery lockers help businesses solve the “last mile” issue.
Last-mile grocery delivery is solved for by refrigerated lockers that can be placed in the areas where consumers live. Our pickup lockers for food products make grocery shopping more convenient and reduce last-mile delivery costs. Our grocery robot also provides an opportunity to gain a competitive edge by reducing the distance between you and your customer.
Outdoor parcel lockers offering refrigerated storage enables you to lower your labor, real estate and last-mile costs, while meeting the click-to-hand demands of your customers.
There is a growing need in the grocery industry to meet the online delivery demands of your customer and our robots help you do just that.
The number of hours people spend in stores shopping, especially due to recent events, has significantly decreased and is expected to continue the downward trend. This change in consumer behavior is shifting the way grocery retailers offer their products and what services they extend to gain a competitive advantage.
How does it differ from a chilled locker?
Robotic solutions are more space-efficient than locker systems. The parcel robots can store more parcels per square meter than traditional parcel lockers; they can store packages much higher because goods are delivered through a single user console.
Smaller service area
Robotics-based solutions have one user console, from which all parcels are inserted and withdrawn. Chilled lockers, on the other hand, have a user console and individual doors. The end-user must insert their pickup code, after which a door can open in the furthest corner of the machine. With Cleveron 501, all grocery bags go in and out from the same user console, offering a convenient user experience.
Cleveron 501 model M with 120 crates requires 20 m2 (215
ft²) of space, service area included. A grocery locker with 120 doors would need double the amount of space
40 m2 (430 ft²).
To load a chilled locker with 120 doors, the courier would have to walk 2 km back and forth from the user console. With Cleveron 501, all orders go through a single user console.
Cleveron’s product development begins with product design and it plays a major role in the entire development process. Our solutions have been made with comfort and ergonomics in mind. With Cleveron 501, couriers don’t have to put heavy grocery bags on hard-to-reach shelves and customers can also pick up their goods with ease. The parcel robot is ADA compliant, which means customers with disabilities are also able to use the machine.
offers full worldwide support for all of its products. Our after-sale
support includes 24/7 monitoring, spare parts, scheduled maintenance and on-
and off-site technical support. Our service partners are continuously trained and
certified in Cleveron’s factory.
Our support includes a remote technical monitoring service to optimize the system's performance and minimize downtime. The main advantage of remote technical monitoring is that it enables us to detect and solve 80% of hardware and software-related issues from a distance. That translates to fast problem-solving and low maintenance costs.
Our support also includes worldwide on-site maintenance. On-site maintenance is carried out by our certified partner at the client's destination country. Cleveron provides continuous training and certification of service technicians, as well as spare parts management and logistics.