Expandable click and collect parcel automation solution. Suitable for handling from 100 to more than 3000 parcels per day.
Omnichannel retailers who deliver products quickly and seamlessly, will be winners in the game of creating the best customer experience. Easy and fast in-store click and collect automated pickup will continue to create customer loyalty and enhance the customer shopping experience even further. Cleveron 402 is the fastest and most efficient solution to automate in-store click and collect pickup.
Zara is a fashion brand of the world's largest fashion retailer Inditex. Zara provides its click and collect parcel pickup service through Cleveron 402 solution in A Coruña store in Spain and in the Stratford flagship store in London, UK.
In Stratford, two Cleveron 402 parcel terminals are integrated behind the store's wall. Only terminal's touchscreen console with parcel gateway is visible for the end-user. Both terminals hold up to 1,200 parcels.
We designed
Cleveron 402
to be the most efficient automated click and collect solution there is.
World's fastest parcel induction
One of the smartest features of
Cleveron 402
is the ultra-fast induction functionality. One robotic tower and two robotic arms work together and separately at the same time. This system places the inserted parcels on empty shelves close to the console, so the parcel induction takes as little time as possible. During the rest mode,
Cleveron 402
rearranges parcels, leaving shelves around the console empty and ready for a new multi-parcel induction. The average parcel induction takes around 10 seconds.
Effective use of space
We know that there is nothing more valuable to the retail industry than the store's floor space. This is the reason why we have created
Cleveron 402
as a modular solution. The modularity allows you to utilize the height and width of the room effectively.
Parcel pickup speed
The speed of the parcel pickup is an essential part of customer experience. The pickup speed of the parcel depends on the length of the machine and the distance between the main console and the stored parcel. On average, Cleveron 402 issues a parcel starting from under 10 seconds.
Adjustable storing
Cleveron 402 continuously adjusts parcels locations inside the robot accordingly to the parcels' height. Adjustable storing enables to utilize the terminal’s storage space to its maximum.
Save time for yourself and your customers, Cleveron your parcels!
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Average manual parcel pickup in the store takes around 10 minutes. With
Cleveron 402
it takes 10 seconds.
Cleveron 402
is 60 times faster, it saves on transportation and operational costs and offers a better customer experience.
Automated parcel pickup/return service needs less manpower, hence reduces labour costs
No parcel delivery transportation costs thanks to in-store pickup
Enhances click and collect experience
Pickup self-service dispenses parcels in seconds – no waiting in queues
Easy-to-use technology proven by customer cases
More efficient click and collect pickup operations
Automated parcel storage is more efficient than manual parcel storing
Normally, the average in-store click and collect parcel pickup takes around 10 minutes for the end-customer. With
Cleveron 402
it takes less than 10 seconds. It
is 60 × faster than manual pickup service
Automated in-store parcel return
Increases brand value
In-store pickup increases footfall & sales in physical stores
Parcels are collected in retailer’s physical environment, creating a better omnichannel shopping experience
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Support and maintenance
Cleveron is a full-service partner.
We offer full life-cycle support for our
Cleveron 402
solution worldwide.
Implementation
Hardware
installation
Software integration
Training
Technical support
Remote monitoring
On-site
maintenance
Spare parts
Warranty
System
enhancement
Business performance
data
Research &
development
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Remote monitoring
Our support includes remote technical monitoring service to optimize system's performance and minimize downtime. The main advantage of remote technical monitoring is that it enables to detect and solve 80% of hardware and software related issues from a distance. It means fast problem-solving and low maintenance costs.
On-site maintenance
Our support also includes worldwide on-site maintenance. On-site maintenance is carried out by our certified partner at the client's destination country. Cleveron provides continuous training and certification of service technicians, as well as spare parts management and logistics.
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Technical info
Hardware
Minimum
Maximum
Number of trays
266
3600
Width
3.7 m
13.7 m
Height
3.1 m
4.75 m
Depth
2.11 m
2.11 m
Cleveron 402 is modular in height and width. We can help you design your Cleveron 402 according to your parcel volumes and space requirements. Contact us for more information.
Software
Cleveron 402 is operated by Cleveron's
S2
software platform.
S2
is a cloud-based software which is easily integrated with any backend system by Public API protocol.
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What
is the ROI?
With
more than 100 parcels per day,
Cleveron 402 is at least 75% more efficient than
any manual pickup service.
The world's largest fashion retailer uses a robotics-based click and collect parcel delivery terminal that offers the customers a fast and intuitive self-service pick-up system on stores. Inditex enhances shopping experience by integrating stores and online, eliminating any boundary to fulfill the customer expectations.