Cleveron's self-service kiosk concept enables retailers to sell goods without needing a customer associate to be present. The end-user can communicate to an associate, located in another office or city, via video chat. To make a purchase, the end-user can choose a suitable product using the touch screen, pay for it and receive it from a parcel robot located behind the touch screen.
Telia is launching its first self-service store, featuring Cleveron's new product concept. The first kiosk will be installed in Rapla, Estonia. This solution helps Telia be closer to their customers in small towns and offer them a quick and convenient service.
The self-service kiosk requires less floor space than a regular store because the goods are placed into a parcel robot, which ensures maximum parcel density per square foot. The kiosk also eliminates the need for a large service area and display cabinets as all products are displayed on the touch screens. This results in smaller rent and utility fees.
The kiosk enables to sell goods at any time, at night time or during holidays. This gives the customer unlimited 24/7 access to the retailer's services, offering end-users more flexibility.
The end-user doesn’t have to wait in line to talk to a customer service representative to pick up their items. This makes the customer journey faster and more enjoyable. Additionally, the self-service store offers a 100% human contact-free shopping experience, which is vital in today's circumstances.
Contact us for additional information about ROI, software, technical support, piloting process or any other topic
For additional information call or send e-mail
