Cleveron 301 - Smart Parcel Locker
Self-service kiosk concept
24/7 self-service store and parcel pickup kiosk
Cleveron's self-service kiosk concept enables retailers to sell goods without needing a customer associate to be present. The end-user can communicate to an associate, located in another office or city, via video chat. To make a purchase, the end-user can choose a suitable product using the touch screen, pay for it and receive it from a parcel robot located behind the touch screen.
Telia is launching its first self-service store, featuring Cleveron's new product concept. The first kiosk will be installed in Rapla, Estonia. This solution helps Telia be closer to their customers in small towns and offer them a quick and convenient service.
What are the benefits of Cleveron's self-service kiosk?
Option to quickly expand your business
The self-service kiosk allows retailers to quickly widen their footprint to other cities without having to bring on more employees.
Reduced labor costs
Cleveron's self-service kiosk eliminates the need to have a customer associate present at the store. Instead, all communication can be done remotely via video chat.
Reduced fixed costs
The self-service kiosk requires less floor space than a regular store because the goods are placed into a parcel robot, which ensures maximum parcel density per square foot. The kiosk also eliminates the need for a large service area and display cabinets as all products are displayed on the touch screens. This results in smaller rent and utility fees.
The kiosk enables to
sell goods at any time, at night time or during holidays. This gives the
customer unlimited 24/7 access to the retailer's services, offering end-users
The end-user doesn’t have to wait in line to talk to a customer service
representative to pick up their items. This makes the customer journey faster and more enjoyable. Additionally, the self-service store offers a 100% human contact-free shopping experience, which is vital in today's circumstances.