DHL Express and Collect.Net have partnered up to make receiving parcels more convenient for Estonian customers. Now they have the possibility to pick up the parcel at the nearest PackRobot at a time most suitable for them.
“Estonian consumers are used to being able to pick up their parcels 24/7. PackRobots make it possible” says the CEO of DHL Express Estonia, Kristina Laaneots, when asked about the decision of partnership. “We have made customer’s wishes and the ease of use of the courier service our priorities.”
From now on, the customers of the courier company have the opportunity to order their international deliveries straight to the PackRobot. In addition, they can forward the parcel to the parcel terminal. Even when they have already received a text message about their delivery time. The company has come closer to their customers by beginning to offer Estonian’s most favoured delivery method.
Collect.Net PackRobots are located in Tallinn, Tartu, Viljandi, and Rakvere. DHL Express will be using all 8 machines.
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