Cleveron 301 lockers have been deployed by Etos to deliver prescription medicines to Etos+ customers. The pilot starts in two high traffic locations, amongst the seven Etos stores participating in Haarlem and Overveen. The two lockers, installed by Dujardin Remmers, Cleveron’s partner in the Benelux, mark a new last mile solution for Etos with the aim to further boost the customer experience.
Customers can use the Etos+ app to order medicines and pick them in Etos store or have them delivered to their homes. The new service helps Etos better serve their customers, as consumer trends have shown that people want more convenience, speed and privacy when picking up their medicine. Customers using the Etos+ app become a Thuisapotheek customer and can call the pharmacy to get expert advice. Thuisapotheek.nl will be responsible for supervising, reviewing and providing medicines and for customer service.
Cleveron 301 is a smart parcel locker that is operated by a smartphone app. Cleveron 301 is designed to be affordable for small businesses, new business models and services. The PIN pad version of the Cleveron 301 doesn't require a smartphone for the end-user to pick up an order. Instead of scanning the QR code, the end-user inserts the pickup code on the PIN pad display and receives their items in seconds.
The smart parcel lockers were installed at Etos by Dujardin Remmers, Cleveron’s representative in Benelux. Dujardin Remmers also offers after sales services for Cleveron’s products.
Etos is a Dutch company with almost 100 years of experience in personal care, offering solutions to customers in health and beauty care. Today, Etos offers customers a wide selection of qualitative health, beauty, body and baby care products at affordable prices. Thuisapotheek is the largest online pharmacy in the Netherlands. Thuisapotheek supplies prescription medicines to patients at home via parcel post or letterbox packaging. In addition, Thuisapotheek keeps track of how many medicines a patient has in stock, and Thuisapotheek arranges new prescriptions for the patient through the doctor on time.
Cleveron is an Estonian company that creates innovative click and collect solutions for retailers and logistics. The company has partnered with famous retailers around the world, offering robotics-based technology which helps to make the omnichannel process more effective, save on costs and offer the ultimate customer experience to the end-users. Currently, Cleveron has more than 3700 click and collect machines in more than 20 countries all over the world.Photo credit: Etos