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Cleveron first in the world to use augmented reality to install parcel robots

27.04.2021 | Cleveron, Cleveron AR, Augmented reality

Cleveron, an Estonian-based high-tech parcel robot producer, partnered with Scope AR to create an augmented reality tool, which helps to install Cleveron’s robots worldwide. Cleveron’s partners complete an online training course and use the augmented reality tool during product installations with the help of Cleveron’s remote supervisor. All Cleveron’s robots will have the augmented reality installation tool by the end of 2021.

The worldwide travel bans due to COVID-19 pushed Cleveron to look towards innovative technologies for installations. Augmented reality or AR turns physical product installations into virtual, meaning that Cleveron’s technicians do not always have to travel on-site. Cleveron is the first to use augmented reality to install robotics-based parcel lockers.

The augmented reality tool has helped Cleveron and its partners save time, cut costs, and be kinder to nature because installations can be done remotely without flying across the world. Cleveron’s innovative products can be found in 34 countries with many more to come, and this tool makes it easier to scale the expansion for Cleveron and its distributors even as the travel restrictions continue.

“The AR tool has provided Cleveron with an opportunity to greatly improve the quality of product trainings and support which we offer to our partners worldwide. Our 3D product models are now directly linked with the material that we use for trainings, which reduces the room for interpretation when operating solely based on paper manuals,” said Cleveron’s CTO Ott Pabut. “With the help of the AR tool, we have installed products on three different continents with partners who have little or no prior experience with the particular product. Due to the restrictions imposed by COVID-19, this would not have been possible any other way.”

Cleveron’s AR software is provided by Scope AR. Cleveron’s 3D product models can be imported straight from a computer-aided design program and animated into AR within seconds. “Scope AR is thrilled to support Cleveron as they have set the golden standard for how to leverage augmented reality into Industry 4.0. Their ability to recognise value from key use cases first, align the right technology, and correctly build AR into their organisation – is nothing short of exemplary,” said Scope AR’s CCO David Nedohin.

Cleveron is the leading provider of automated pickup solutions, known for its reliability and comprehensive product portfolio. The Estonian technology company has provided parcel automation technology for the world’s largest retailers, grocers and logistics companies for over 13 years. With machines in over 34 countries worldwide, Cleveron has been named one of Europe’s fastest-growing companies by the Financial Times.

Scope AR is a San Francisco-based pioneer in augmented reality solutions. The company offers a visual knowledge base solution that provides effective knowledge-sharing to conduct complex remote tasks such as installations, maintenance and repair, employee training, customer support, and more. Scope AR’s solutions are used by leading organisations like Johnson & Johnson, Toyota and Siemens. The company was founded in 2011. 

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